Betting should be fun — a bit of excitement, a reason to watch the match, a way to make the weekend more interesting. At 345bet, we want to keep it that way. This page covers everything you need to know about playing responsibly, the tools we provide, and how to get help if you ever feel like things are getting out of hand.
Every one of these tools is free, available in your account settings, and can be activated at any time — no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your 345bet account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increasing it requires a 24-hour cooling-off period — that's intentional.
Define the maximum amount you're comfortable losing in a given period. When your losses hit that threshold, 345bet will automatically prevent further betting until the limit period resets. It's a simple way to make sure a bad run doesn't turn into a serious problem.
It's easy to lose track of time when you're in the middle of a game. 345bet lets you set session reminders that pop up after a set amount of time — 30 minutes, 1 hour, or whatever works for you. A gentle nudge to take a break, check the time, and decide if you want to keep playing.
Need a short break without fully closing your account? A cool-off period lets you pause your 345bet account for 24 hours, 48 hours, or up to 30 days. During this time you cannot log in, deposit, or place bets. Your account and balance are preserved and ready when you return.
If you feel you need a longer break, self-exclusion lets you close your 345bet account for a period of your choosing — from 6 months up to permanent exclusion. During self-exclusion, your account is fully suspended and all marketing communications are stopped. This cannot be reversed early.
Our support team is available around the clock. If you're worried about your gambling, want to activate any of the tools above, or just need someone to talk to about your account, reach out via live chat or email at [email protected]. We respond in under four minutes on average.
Responsible gaming means keeping betting in its proper place — as entertainment, not a financial strategy or an escape from stress. At 345bet, we define responsible gaming as playing within your means, staying aware of how much time and money you're spending, and knowing when to stop.
Most people who bet on 345bet do so without any problems. They set a budget, enjoy the games, and move on with their day. But for a small number of players, gambling can start to feel compulsive — something they feel they have to do rather than choose to do. That's when it stops being fun and starts being harmful.
345bet takes responsible gaming seriously because we genuinely care about the wellbeing of our players. We're not just ticking a compliance box. We've built real tools into the platform, trained our support team to spot warning signs, and made it as easy as possible to get help if you need it. We'd rather lose a customer than watch someone spiral into a gambling problem.
The golden rule at 345bet: Only bet what you can afford to lose. If losing that amount would cause you stress, reduce your stake or take a break.
Problem gambling doesn't usually happen overnight. It tends to creep up gradually, and by the time most people notice it, the habit is already well established. Here are the warning signs that 345bet asks all players to be aware of — in themselves and in people they know:
If any of these sound familiar, please don't ignore it. Recognising the signs early makes it much easier to address. Use the self-check questions below, or contact our support team directly — we're here to help, not to judge.
Important: Chasing losses is one of the most common and dangerous patterns in problem gambling. If you find yourself depositing more after a losing session to try to win it back, stop and use our cool-off or self-exclusion tool immediately.
Take a moment to honestly answer these questions. There are no right or wrong answers — this is just for you. If you answer "yes" to three or more, we strongly encourage you to reach out to our support team or activate one of our responsible gaming tools.
This self-check is based on widely recognised problem gambling screening criteria. It is not a clinical diagnosis — it's a starting point for reflection. If you're concerned about your answers, please contact us at [email protected].
All of 345bet's responsible gaming tools are available directly in your account settings. Here's how to access and activate them:
Go to /login and sign in with your registered phone number and password.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed here — deposit limits, loss limits, session reminders, cool-off, and self-exclusion.
Select the tool, enter your preferred settings, and confirm. Most tools take effect immediately. Limit reductions are instant; limit increases require a 24-hour waiting period.
If you can't find a tool or need assistance activating self-exclusion, contact our team via live chat or at [email protected]. We can activate any tool on your behalf within minutes.
345bet is strictly an 18+ platform. We do not allow anyone under the age of 18 to register or place bets. We verify the age of all players during the registration process and again during KYC verification before any withdrawal is processed.
If you are a parent or guardian and you're concerned that a young person in your household may be accessing 345bet or other gambling sites, we recommend the following steps:
Zero tolerance: Any account found to belong to a person under 18 will be permanently closed and all funds returned. We take underage gambling extremely seriously.
If you feel that gambling is becoming a problem for you or someone you know, please reach out. You don't have to be in crisis to ask for help — the earlier you talk to someone, the easier it is to get things back on track.
The 345bet support team is trained to handle responsible gaming conversations with care and without judgment. We can help you activate account tools, discuss your options, or simply listen. Contact us any time:
If you feel you need professional support beyond what 345bet can provide, we encourage you to speak with a trusted person in your life — a family member, a friend, or a community leader. Talking about a gambling problem is the first and most important step toward addressing it.
Requesting help or activating responsible gaming tools will never result in your account being penalised or your winnings being withheld. These tools exist to protect you, and using them is always the right call.
At 345bet, responsible gaming is not an afterthought — it's built into how we operate. Here's what we commit to as a platform:
We believe that a sustainable betting platform is one where players enjoy themselves safely over the long term — not one that extracts as much money as possible from vulnerable people. That's the kind of platform 345bet is committed to being.
For any responsible gaming related queries, tool activation requests, or concerns about your own or someone else's gambling behaviour, please get in touch with the 345bet team. We're available 24/7 and will always treat your enquiry with complete confidentiality.
You can also review our Privacy Policy and Terms and Conditions for more information about how 345bet operates and protects its players.
Join thousands of players in Bangladesh who enjoy 345bet responsibly every day. Set your limits before you start — it takes 30 seconds and makes all the difference.
18+ only. Gambling involves financial risk. If gambling stops being fun, use our responsible gaming tools or contact support.